Kenya power explains why power was not restored in select places 6 hrs after outage

Kenya power explains why power was not restored in select places 6 hrs after outage

Kenya power explains why power was not restored in certain areas for more than six hours.

Some of the areas include; Kikuyu, Meru, Limuru, Narok, Kitengela and Gilgil. This place were experiencing power outage despite a 12:00 am update by Kenya Power announcing countrywide power restoration.

To tackle this concerns, Kenya Power urged its affected customers to share the reference number for the issue to be addressed.

They further issued a statement on why power is restored in phases during an unplanned power outage.

The power company stated that some of the issues prioritised involves checking the system and repairing the damage to power plants, transmission lines and substations.

They carry on to power restore power to critical entities such as hospitals, police, fire, water and communication systems.

KPLC also clarified that they focus on restoring power, to areas with a high number of customers within the shortest time possible, then to smaller neighborhoods and areas.

They stated,”During unplanned power outages, our goal is to restore power as quickly and safely as possible for customers. While we work to find and fix the outage, we also provide customers with an estimate of when they can expect power to be restored.”

“In some cases, crews can restore power sooner than what we have estimated. In severe weather, the cause of the power outage may be difficult to locate or access or there may be several problems so the repairs may take longer,” they added.

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