DCI issues a statement on why there is a Delay of Good Conduct Certificate.
The directorate of criminal investigations, DCI issues a statement on why there is a Delay of Good Conduct Certificate after an uproar from affected Kenyans.
The Registrar stated that they were experiencing a huge backlog as a result of system downtime
DCI recorded a backlog of over 600,000 police clearance applications against daily applications ranging between 13,000 and 15,000, Despite resolving the technological issues last year.
As a strategy to avoid delays, only Kenyans who need the certificate for overseas medical treatment, scholarships, and booked flights will be given top priority.
DCI stated,”To ensure such needy cases and all delayed cases are promptly addressed, our officers at the DCI headquarters and Huduma Centres (DCI Desks) countrywide are sorting out and separately packaging such requests before submitting them for urgent processing.”
“Further, the Forensic Fingerprint Identification Bureau (FFIB) officers are working round the clock, including on Saturdays and Sundays, to increase the throughput,” DCI added.
With the new strategy, The DCI stated that it had so far reduced the pile up from 635,000 to 390,778 applications as of November, 10.
DCI stated,”We regret the inconvenience caused to the applicants and appeal for calm and patience as the Principal Criminal Registrar bids to clear the remaining backlog soonest possible, thereby realizing a two-week wait time by February 2024.”
This comes days after Interior Cabinet secretary Kithure Kindiki stated that the department is dealing with backlog.
He stated,”The department plans to upgrade its operations from the current Automated Palm and Fingerprint Identification System (APFIS) to the Multi-Biometric Identification System (MBIS) for efficient service delivery as a long-term solution to address the delays.”
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