Gov’t Announces Changes in Passport Application & Collection.
Gov’t Announces Changes in Passport Application & Collection: The Directorate of Immigration Services on Sunday, July 28, announced that Kenyans would no longer be asked to book appointments for passport collection.
According to the Directorate, this was one of the ways the Kenyan government had simplified the process of passport delivery.
“Applicants are no longer required to book for appointment to collect passports,” it was announced.
This comes after multiple requests from Kenyans with the Directorate promising to continue listening and being open to all emerging issue
As such, any frustration or complaints should be raised through the Immigration Department’s social channels where it will be handled promptly.
“We have a dedicated team to expeditiously address issues raised from all social media platforms,” a statement from the Directorate read in part.
At the same time, President William Ruto announced that Kenyans would be receiving passports within one week after making an application.
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