The Kenya National Examination Council (KNEC) has flagged a notice outlining how to check the recently released Kenya Certificate of Secondary Education (KCSE) results via the SMS service.
According to now flagged notice, candidates, parents, and other interested parties who have not received their results, can do so by sending their examination details to 20076.
The post further encouraged students to call the toll-free KNEC lines while declaring that all examination results slips would only be accessed at the examination centers where the candidates sat for their examinations.
However, during the release of the 2024 KCSE Examination on Thursday, Education Cabinet Secretary Julius Ogamba did not provide an option to check the results through SMS.
Instead, all examination results can only be accessed on KNEC’s official website through results.knec.ac.ke where they are expected to feed in their exam registration details and receive their results online.
The offline SMS service was stopped in 2023 KCSE examination results, where the former Education CS Ezekiel Machogu highlighted that the move will ensure efficiency.
“We have engaged engineers to make sure the system works perfectly unlike the other time we witnessed issues with the SMS code,” The then Education CS Ezekiel Machogu explained.
However, upon release many students experienced a delay in accessing their examination results as the KNEC portal crashed shortly after the release.
In a statement explaining the crash, KNEC noted that over 300,000 Kenyans were accessing the site at any given second leading to the system overload.