Metro trans Matatu operator announced a one-day suspension of their services to take effect on Saturday to train and sensitise their drivers, conductors, and staff
In a communique, the company assured their customers that normal services would resume on Sunday, March 23.
“Dear Customers and Stakeholders, to continue serving you better, we have scheduled a sensitisation program for our drivers, conductors, and staff on Saturday, 22nd March 2025. As a result, all our services will be suspended on this day,” the company state
“We will resume normal operations on Sunday, 23 March 2025. We apologise for any inconvenience this may cause and appreciate your continued support. Thank you for your understanding,” the statement further added.
This comes after NTSA suspended Super Metro’s operating license. The suspension was put in place until the company fully complied with the Public Service Vehicles Regulations, 2014, and other set conditions. NTSA further cautioned members of the public against boarding vehicles belonging to the SACCO.
According to NTSA, it conducted a comprehensive analysis of Super Metro and found that out of its 523 vehicles, 15 had expired inspection certificates, and eight had expired Road Service Licences (RSL).
NTSA also found that several drivers from the SACCO do not meet the required qualifications, which pose as a major safety risk.
Traffic police were also instructed to impound vehicles belonging to the company that are operating contrary to the suspension.
The company’s troubles started after an incident involving a tout who allegedly threw out a passenger from a fast-moving bus, resulting in the commuter dying on the spot. The crew involved in the incident was later suspended as per Super Metro.
Even so, despite their lamentations, Super Metro bowed down to the regulator’s demands and took over 250 of their vehicles to NTSA offices on Mombasa Road for inspection on Saturday, March 22.
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