KPLC Finally Breaks Silence After Uproar on Token Message Delay, Issues Way Forward

KPLC Finally Breaks Silence After Uproar on Token Message Delay, Issues Way Forward

KPLC Finally Breaks Silence After Uproar on Token Message Delay: Kenyans took to their social media platforms, expressing frustration on not getting their token message.

The power company has however, confirmed that there is a technical glitch in relaying token message, emanating to the current inconvenience.

KPLC Stated,”We wish to inform all our pre-paid customers that we are experiencing a delay in relaying token messages,”

”Customers are advised to access their tokens by dialling *977# > 1: Prepaid Servies (Token) >2: Latest Token> Select Meter or Add Meter. Alternatively, tokens can be accessed through MyPower App that is available on Android and iOS platforms. We apologize for any inconvenience caused.”

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